Resume

Karen Mack

Bloomington, IN 47408

mizzmack09@gmail.com

415-378-5311

 

• Creative Marketing Associate with a passion for telling the Library’s story

• Dedicated Information/Adult Services librarian with a gift for identifying needs

• Staunch library advocate with a drive to create community partnerships

 

 

EDUCATION

 

Old Dominion University, Norfolk, VA                                                                                                                           Graduated Fall 2023

Master of Library and Information Science

GPA: 4.0

 

Virginia Commonwealth University, Richmond, VA                                                                              September 1993 – May 1998

Bachelor of Arts in English

 

 EXPERIENCE

 

Handley Regional Library System, Winchester, VA                                                                                       August 2023 – May 2024

PR & Marketing Associate

 

• Create social media campaigns and manage the library’s social media accounts

• Design and create library marketing materials, both print and digital

• Report on compelling library and community stories; document library events

• Look for and acquire outreach opportunities; coordinate outreach efforts

• Create and update system-wide program calendar

 

Handley Regional Library System, Winchester, VA                                                                         September 2018 – August 2023

Information Services Assistant

 

• Assist patrons with Reader’s Advisory, research, reference, library catalog, printing, faxing, continuing education, and community resources

• Manage periodicals collection, assist with general cataloging, update library website

• Project and program management

• Identify individual and community needs

• Develop, design, and create promotional and marketing materials

• Manage volunteers and coordinate volunteer activities

• Interlibrary Loans

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RELATED EXPERIENCE

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Friends of the San Francisco Public Library, San Francisco, CA                                                November 2006 - August 2010

Development Assistant 

 

• Supported member/donor relations

• Direct mail campaigns

• Prospect research

• Assisted with events, maintained event-related websites

• Proofread/edited correspondence, documents, newsletters, and web copy

 

SKILLS

 

• CRM and database management, including donor relations databases (Raiser's Edge, ETapestry, DonorPerfect, Salesforce, RedTail, Wufoo, SurveyMonkey, MailChimp, Soapbox, MarketingPro, ConstantContact, Trello)

• Proficient in LS2, LibraryAware, Canva

• Volunteer recruitment and management