Serving the Underserved

For our LIBS 656: User Services and Programming, we were asked to identify an underserved population and propose a new service, resource, or program to attract those users to the library. Again, my focus was on older adults and seniors with poor computer/digital literacy skills, and my proposed service was basic computer skills and digital literacy instruction. This project includes a description of my target audience and the specific barriers and challenges they encounter; justification for my proposed program; a description of my proposed program and its goals and objectives; and a marketing plan detailing my message, my methods, and an example of a marketing piece (flyer).

 

Meets:

 

SLO 1. Create innovative responses to the needs and interests of diverse and global communities.

SLO 4: Access, synthesize, and evaluate information to assist information seekers.

SLO 5. Integrate evolving technologies and theories that underpin their design, application, and use with library and information services.

SLO 6. Analyze current and historical trends to forecast future directions of the library and information field.

​

​

If the PDF below does not load properly, please click HERE to view the document.